Frequestly Asked Questions

When I try to purchase or download the software why is there an error message saying that my user name is not on the server?

This indicates that your name and student number are not on the class list because of a late enrolment. Please contact the subject coordinator to add your name to the list.

 

If I have a firewall and/or antivirus software can I still login?

If your computer has a firewall you must setup the firewall in a way that e-ConsolidatedAccounts has permission to access the Internet. Otherwise you may have problems logging in.

 

What is the server name?

The server name is: www.econsolidatedaccounts.net/'subject name'.

for example

www.econsolidatedaccounts.net/abc22320

or

www.econsolidatedaccounts.net/fca21021

 

What is the User ID?

The student number (no letters)!

 

How can the instructions manual be accessed?

Please use the help menu on the Command Centre Screen.

 

Is the software compatible with non-English windows XP?

No and No!!!!

 

Is it possible to use non-English characters within the software?

No, definitely not!!!!

 

What does the following error mean: either your Internet connection or e-ConsolidatedAccounts server is down or you have mistyped the server or object name?

Exactly what it states, however it may occur at different points during the operation of the software. If it occurs during the login stage please check that you have typed the correct server name and if the error re-occurs the most likely reason is a broken connection with the server. In that case check your Internet connection and try again in a few minutes.

 

If the error occurs in the process of saving or submitting an exercise simply wait a few minutes and try again. Any unsaved changes will not be lost unless you exit the software. Thus, continue trying to save as the server is rarely down and if it is for no more than 20-30 minutes (unless otherwise and previously notified). Check your internet connection and if it is broken re-connect and save again.

 

Can the software be used for free and from where?

Yes, but only from your university designated computer labs.

 

When I open an exercise where do I begin?

First you need to read the instructions manual before starting and that will give you a good understanding of the different types of exercises and examples that maybe accessed using the software.

 

After logging into an exercise read the Description in the Exercise menu and please read the question carefully. Please note that you don’t need to enter anything into the Major Lecture Examples and Solutions to exercises. These are model examples and solutions to the homework which you need to analyse, in particular in relation to the acquisition analysis, the time line, the adjusting entries and the consolidated worksheet. Please refer to the instructions manual to find out how to complete the homework exercises

 

 What if I forget my password?

Please e-mail techsupport@econsolidatedaccounts.net and we will reset your password.

 

What if the software stops working?

Uninstall the current version on your computer and download and install the latest from www.econsolidatedaccounts.net

 

Can I share my licence with another student?

No! The software is personalised for each student and the licence is therefore for each student. Otherwise all students could share!

 

Assessable Electronic Homework FAQ

 

Where to start?

With the assessable electronic homework, first and always read the exercise description very carefully and you will note that it usually asks for 3 things, an acquisition analysis, a timeline and the adjusting entries!

 

Which part of the question is marked electronically?

Only the adjusting entries, however, in order to make the adjustments an acquisition analysis and some sort of a timeline are required first. You may complete the acquisition analysis and the timeline using the software or you may do them on paper!

 

How is my answer marked?

Each line of the adjustment entry is given one mark if the account is correct, the debit/credit is correct and if the amount is correct. However, the adjustment description of the entry has to be correct. Otherwise none of the entry lines will be marked!!!!

 

Where is the Netting Method Option?

In order to save an adjustment you must select an adjustment description. However, before that you must select the netting method option from the exercise menu!

 

What is an Adjustment Description?

An adjustment description, describes the nature of the adjusting entry given a particular event/transaction (that in accordance with the accounting standards requires an adjustment) and date of the even in relation to the current period. The number of adjustment descriptions that you may choose from is more than required. Thus, please choose wisely.

 

Can the answers be checked before submitting?

Before submitting an assessable electronic homework question you may check it by using the 'check transactions' option.

 

How to submit?

You may only submit before 11:59 pm on the due date. Thus, please check the due date in the question.

 

Please make sure that you enter your name during the submission process. The submit option is in the exercise menu.

 

How to view the answers?

You may view the answers at some point after the due date.

 

Are company journals required?

No!!!! They are given in all homework questions. But you must understand them in order to make the adjustments!

 

Assignment FAQ

 

Where to start?

With the assignment, first and always read the exercise description very carefully and you will note that it asks for 3 things, an acquisition analysis, a timeline and the adjusting entries!

 

Which part of the assignment is marked electronically?

Only the adjusting entries, however, in order to make the adjustments an acquisition analysis and some sort of a timeline are required first. You may complete the acquisition analysis and the timeline using the software or you may do them on paper!

 

Where is the Netting Method Option?

In order to save an adjustment you must select an adjustment description. However, before that you must select the netting method option from the exercise menu!

 

What is an Adjustment Description?

An adjustment description, describes the nature of the adjusting entry given a particular event/transaction (that in accordance with the accounting standards requires an adjustment) and date of the even in relation to the current period. The number of adjustment descriptions that you may choose from is more than required and in the case of the assignment there are four years’ worth of adjustment descriptions! Thus, please choose wisely and consult the instructions manual and major lecture example 10.1 in particular to ascertain how the adjustment descriptions are used for different periods!

 

Can the answers be checked before submitting?

Not within the software! But please make every effort to contact your instructor with any questions related to the adjustments!

 

How to submit?

You may only submit before the end of the due date.

 

Please make sure you enter you name during the submission process. The submit option is in the exercise menu.

 

How to view the answers?

You may view the answers after the due date.

 

Are company journals required?

No!!!! They are given for each year as you make the rollover. But you must understand them in order to make the adjustments!

 

Can the time line be used for multiple periods?

No! Thus if you construct a timeline in the assignment it is only related to the current period for which you are making the adjustments. Thus, in constructing a timeline you may do so with only the current period in mind. However, if you would like to re-use that timeline for the following period you will need to un-tick all the events from the previous period’s adjustments and use them in addition to the  current period events for the current period adjustments!

 

Is a Rollover necessary?

Yes, because in the assignment you are required to make adjustments for each of the 4 years since acquisition. In order to get from one year to the next you must rollover the company accounts to the next period. However, after a rollover changes cannot be made to adjustments in any of the prior periods!